How can I shop for Saturday lingerie and loungewear?
Our pieces are available to purchase online, through our website. To shop in-store, check our stockist list for your closest store here. https://saturdaythelabel.com/pages/store-locator
How do I find my size?
Our sizes come in extra-small, small, small double d, medium, large, extra large and extra extra large. You should select the size most similar to your usual cup size and swimwear size.
For more extensive sizing, check our guide here or use our fit finders on the product pages. Don’t forget to read the product information for each style, as sizes vary from style to style.
What payment methods do you accept?
We use a safe and secure payment gateway for all transactions. We accept Visa, Mastercard, PayPal and many international cards. We also accept AfterPay, PayPal, Layby, Klarna, Shop Pay, Shop Humm and Zip Pay.
When will my order be shipped?
Orders placed between Monday - Friday, prior to 12pm, will be processed that day. Orders placed after this time may be shipped the next day, even if express postage is selected. For detailed shipping times please visit our shipping page here.
How can I track my order?
After purchasing, you'll receive a payment confirmation email. Once payment has been confirmed, the processing and shipping process will begin. Depending on your selected shipping method, a tracking number will be updated and emailed to your address.
All international orders will receive tracking numbers that can be tracked on their own countries postal website once order has arrived in that country. This takes a couple of days to be updated so please be patient with us while we get your tracking number processed. For more information check out our shipping page here. https://saturdaythelabel.com/pages/shipping
What if my order doesn’t fit correctly?
We offer FREE 30 day returns for all product exchanges and store credits. Please see our detailed returns policy here. https://saturdaythelabel.com/pages/returns
How should I wash my intimates?
Saturday intimates are delicate and intricate, therefore must be hand-washed in cold water. Do not soak your intimates for too long. Do not wash your intimates in warm or hot water. Do not wash your intimates in the washing machine or use harsh soaps.
Do not tumble dry. Dry flat in shade. Store your garments in the lingerie box or bag to keep safe from taring or pulling. Intimates that have been cared and handled incorrectly and are damaged cannot be refunded. For more information on how to wash and care for your intimates, see here.
Still haven’t answered your questions?
Send us an email at firstname.lastname@example.org or chat to us via our live chat 9-5pm Monday - Friday AEST.