We understand that shopping online is always a little risky. Will it look good on me? How will it fit? Is the fabric as nice as it looks in the photos? Thats why if your bra simply doesn't fit, we're happy to replace it with the correct size.
While we hate for you to receive anything less than perfect, items which are faulty can be exchanged or refunded. Including only intimates that have been handled as per our care guide, here.
Underwear cannot be refund or exchanged at any point due to Australian Health Regulations.
Styles that are returned or exchanged must be in original condition with swing tags attached and original invoices. Items that have been worn, are damaged, have make-up marks or perfume cannot be returned.
Items that are returned will be posted at the shoppers own expense. We will however cover the postage when we send the new item back to you.
There is no refund on sale items, but we are happy to exchange sizes. This includes all items purchased through online specials and sale discounts.
If your item is eligible to return, please fill out the returns form provided in your parcel and send it back to us. Once your return is received, we will be in contact you via the email address provided on your order to discuss new sizes or styles should you request a replacement.